The Milli Majlis (National Assembly) has approved in its first reading a bill clarifying the legal requirements for telecommunications service quality in Azerbaijan and ensuring legal certainty.
“Operative Information Center-OMM” reports that amendments to the Law on Telecommunications were discussed at the parliament’s plenary session today.
The bill states that Article 33.1.5 of the law requires operators to provide telecommunications services in accordance with established standards, norms and rules.
The terms “standards, norms and rules” and “telecommunications service standards” used in the provision do not clearly define the specific mandatory requirements that must be observed when providing services. By contrast, the concept of “quality indicators” refers to measurable and verifiable criteria that determine a service’s quality level and more precisely define the subject of regulation.
Quality indicators for services in the communications and high technology sectors, including internet services, were approved by a decision of the Board of the Ministry of Digital Development and Transport dated Dec. 21, 2023. They set specific quality measures to be ensured when telecommunications services are provided and serve as mandatory requirements for operators and providers, while providing key criteria for measuring and assessing service quality.
After discussion, lawmakers put the bill to a vote and adopted it in its first reading.
