OMM Redaksiyası
Users in Kazakhstan, Kyrgyzstan and Uzbekistan reported disruptions to Yandex Go. Some were unable to book taxis, while others encountered problems ordering food. The incident raised questions about the region’s reliance on external digital infrastructure.
The disruptions affected different services in the three countries. In Kazakhstan, users reported problems with Yandex Go and other company services. Yandex confirmed that some features were temporarily unavailable or unstable.
In Kyrgyzstan, passengers had difficulty booking taxis, while customers placing food orders encountered errors. The company apologized to passengers, drivers, couriers and business partners.
In Uzbekistan, problems also affected fare calculations and public transport tracking. Local media reported that Yandex Maps and Yandex Navigator continued to operate.
Claims involving a data center in Russia
The disruptions followed reports that a major Yandex data center in Russia’s Vladimir region was attacked by drones on October 11. Those reports said the center had been forced to shut down completely and that the incident had affected more than 80 cloud components and dozens of digital services in Russia and other countries.
However, the extent to which the reported attack caused the outages in Central Asia has not been independently established.
Yandex’s role in the region’s digital economy has drawn attention to the disruptions. The Russian technology company operates far beyond search, offering services that include taxi bookings, food delivery, navigation, online shopping, entertainment, cloud computing and artificial intelligence.
Yandex services across the region
In Central Asia, Yandex is more than a search engine: its platforms connect passengers with drivers, customers with restaurants, and businesses with digital services.
The company says it operates more than 15 services in Kazakhstan. Yandex Maps has more than three million monthly users in the country, while its search engine processes up to nine million queries a day.
In July 2025, Yandex Search accounted for more than 24% of Kazakhstan’s search market. Across all markets where the group operates, its urban services had a monthly audience of 62.3 million in the fourth quarter of 2025. However, the company does not provide separate figures for Kazakhstan, Kyrgyzstan and Uzbekistan within that total, making it difficult to determine how many people were affected by the October disruption.
The figures show that even a short-lived technical failure can have consequences beyond the app itself. Problems with taxi and delivery services can affect not only customers but also drivers, couriers, restaurants and other businesses that rely on the platforms.
The outages in the three countries also highlight a broader issue: the technological infrastructure behind digital services operating in domestic markets may be managed abroad. As online platforms become more deeply integrated into national economies, their reliability increasingly depends on systems located beyond national borders.
