How to choose and change a family doctor

• Where to applythe nearest state primary care facility for your home address: a polyclinic, a family health centre, a village doctor's post
• Documentsan application, an identity card and a document proving registration at your address; for people under 18 the legal representative applies
• Form of the applicationunder the rule, on paper or electronically; an electronic application and the choice of doctor are provided for through the TƏBİB website
• Decisionafter accepting the application the facility decides on registration and sends a notice; the notice gives the facility's and the family doctor's name and contact details
  2 working days
• Grounds for refusalapplying to a facility outside your area of residence; being registered with two facilities at once; changing facility before a year has passed

The rule provides for an electronic application, but we found no specific service page for it on the TƏBİB site. Ask at the clinic or on the 142 line.

Source: TƏBİB: frequently asked questions; Cabinet of Ministers decision No. 92 of 17.03.2020 (registration rule), e-qanun.az · read on 7 November 2026

• The Agency's page (DTSEA)"It is possible to choose the family doctor and to change them without restriction."
• TƏBİB's FAQAn insured person can change the medical facility they are registered with of their own wish only after at least 1 calendar year from registration; if they change the area where they live, the time limit does not apply.
  1 year
• The rule (Cabinet of Ministers, 17.03.2020, No. 92)A facility can be changed of one's own wish after 1 calendar year from registration (3.9). The family doctor, subject to the limit on patients per doctor (part 4), can be chosen and changed freely, without restriction (3.12).
• What it meansThe two official statements look contradictory, but the text of the rule separates the doctor from the facility: choosing a doctor is free, changing the facility needs a 1-year wait. This reading rests on the text of the rule; confirm your own case at the clinic or on the 142 line.
• If you move to another areayou apply to a facility in the new area without the 1-year limit (3.10)
• When you change the facilityyou apply to the new facility; it asks the previous one for your medical registration documents electronically, and the request is handled within 5 working days (3.11)
  5 working days

On 7 November 2026 the rule was marked "in force" on e-qanun.az. The Law on Medical Insurance (No. 725-IQ) was read on e-qanun.az on 12.11.2026, including the amendment of 14.07.2026 (464-VIIQD), which touches articles 1.1.18, 15-3.5, 15-13.1 and 15-27 (the definition of the compulsory insurance fund and the electronic information system). The rules for choosing and changing a family doctor are set by the Rule, not by the Law (the Law, article 15-15.2).

Source: State Medical Insurance and Expertise Agency: compulsory medical insurance; TƏBİB: frequently asked questions; Cabinet of Ministers decision No. 92 of 17.03.2020 (registration rule), e-qanun.az; Law on Medical Insurance (No. 725-IQ) with the 464-VIIQD amendments, e-qanun.az (the Law was read on 12.11.2026) · read on 7 November 2026